Academy CanLup terms of use

Purpose of the service

Academy CanLup is a software service for creating and hosting users’ own materials, using templates, assigning tasks and tracking results. Organisations may use it for internal corporate training, employee onboarding and knowledge management. Personal and creator workspaces use the same software tools within their available features.

The provider supplies software functionality. The customer determines and approves its materials, participants, purposes and procedures. These terms do not include the provider delivering educational services, conducting assessments as an education provider or issuing education or qualification documents in its own name. Marks, scores and reports record activities within the service.

The current launch is for users aged 18 or older located in Russia. An organisation’s invitation does not remove this restriction. Other audiences require separately established terms before access is provided.

Provider, customer and participant

Provider: Баца Алла Антоновна. Status: Самозанятый, плательщик налога на профессиональный доход, без ИП. Country: Российская Федерация. Tax / registration number: 890603453994. This preliminary edition does not specify a postal address for formal correspondence; the necessary details must be established before a paid contract is concluded. Email: batsaaleksey@gmail.com.

The customer is the individual, sole trader or organisation receiving access under the contract. A participant is a person using their own account in authorised workspaces. Inviting an employee does not make them the buyer of the corporate plan or require them to pay for it.

An organisation’s representative acts within their authority. The individual offer and payment records identify the customer and payer. Payment by another person does not automatically change workspace ownership or rights to materials.

Accepting the documents

Before a contract is concluded, the customer receives these terms, the applicable subscription rules, provider details and the individual offer. Acceptance uses an expressly identified action that allows the edition and offer to be established: confirming an order, paying a properly issued invoice or signing a contract. Viewing a page is not a purchase.

The individual offer determines the price, term, volume and agreed access arrangements. The data processing agreement governs corporate personal data. Mandatory law takes precedence. Individual terms cannot restrict consumer rights that cannot lawfully be varied.

Test access and paid access

Access is currently provided free for testing. A request for additional features, discussion of a price or interest in a plan is not payment and does not enable automatic charges.

Paid access arises only after the individual offer is agreed and the order confirmation or payment it requires is completed. Testing does not automatically convert into paid access. The customer receives the price, duration, limits and renewal method before the paid period begins.

Right to use the software

The provider ensures it holds the rights necessary to grant software access. The customer receives a non-exclusive right to use Academy CanLup as intended: access the web interface, perform available operations and admit agreed participants. Lawfully obtained client components may be installed as needed for that use. Source code and exclusive rights are not transferred.

The right lasts for the granted test period or the term of the individual offer. The current launch territory is the Russian Federation. Expansion requires separately agreed terms and a review of applicable requirements. Test access is free. A paid offer specifies the fee or a determinable method of calculating it.

Access may not be resold or supplied as an independent service to third parties without a separate agreement. This does not prevent authorised use by the customer’s participants. Rights granted by mandatory law or third-party component licences remain available.

Accounts and corporate authority

Each participant uses their own account and the supported sign-in methods. They protect their authentication credentials and report suspected unauthorised access. Ordinary support correspondence does not require a password or one-time code.

The customer appoints administrators and controls employee access to its organisational materials. Organisation membership does not provide access to all of a person’s private materials. Leaving an organisation, revoking an invitation or changing a role does not delete a personal account.

Materials and templates

Customers and participants retain rights to their materials. They grant the provider limited permission to store, display and transform them as necessary for selected features. This does not transfer exclusive rights or provide general permission to use the materials in advertising.

A person submitting material must have the necessary rights and lawful grounds for any personal data it contains. A template does not establish that a completed document is legally, professionally or methodologically suitable. The customer reviews and approves the result before use.

Public distribution and access by other organisations require the supported action of an authorised user. Information may be retained after material is deleted only where an independent lawful basis applies, with appropriate access restrictions.

AI and external connections

AI assists with a selected operation and can make mistakes. Results should be reviewed before publication, use in a business decision or disclosure to others. Software scores and suggestions do not replace a decision by an authorised person.

An external connection’s purpose, data recipient and applicable terms must be clear before it is enabled. Feature availability depends on agreed capabilities and the connection provider’s conditions. Paying for a plan does not expand an integration’s data access rights.

Acceptable use

• Use only authorised accounts, materials and features; do not bypass separation between people and organisations.
• Do not upload harmful content or material that violates others’ rights or applicable law.
• Do not create disruptive load or interfere with safeguards. Special automated integrations require agreed terms.
• Do not represent the provider as the organiser of your events, author of your materials or a party to your contracts without separate permission.

Service operation and support

The provider maintains agreed features, receives support requests and addresses confirmed defects within a reasonable time considering their impact. Guaranteed availability and response times require a separate agreement; these terms do not promise an unverified service level.

Updates may include fixes and security measures. A material reduction of a prepaid service requires agreement or the remedy provided by law and contract. An external service failure does not automatically release the provider from its own obligations.

For support, email batsaaleksey@gmail.com with the issue and information identifying the account or order. Sign-in is not required. Do not send full card numbers, card security codes, passwords or one-time codes.

Restricting and ending access

Access may be restricted when an agreed term expires, on the customer’s lawful instruction within its workspace, for a material breach or in response to an immediate security threat. Restrictions must be proportionate and confined to the necessary scope.

Where circumstances permit, the participant or customer receives the reason, contact procedure and conditions for restoration. An urgent threat may require action before notice. A payment dispute does not authorise disclosure of another organisation’s materials.

Corporate export and deletion follow the applicable processing instructions and contract. Ending access does not remove the buyer’s right to seek an account of charges, a refund or legal remedies.

Responsibility and mandatory rights

Each party is responsible for its actions and contractual obligations under applicable law. The customer is responsible for the content and lawful purposes of its materials; the provider is responsible for agreed software provision and its data processing obligations.

Warnings about software or AI errors are not a general exclusion of liability. These terms do not exclude liability for intentional misconduct or other cases where limitation is prohibited, and do not remove mandatory consumer protection.

Disputes may be submitted to the provider for resolution. Contacting support does not prevent lawful remedies or create a compulsory pre-action procedure where the law does not require one.

Changes, language and applicable law

Each edition has a date and version. Price or limit changes do not apply retroactively to an accepted offer. Material changes requiring agreement are disclosed before taking effect; silence is not treated as universal acceptance.

Russian law applies to the current Russian launch. The Russian and English texts describe the same terms; translation does not expand the launch territory. Mandatory law takes precedence. Users retain statutory choices of court and remedies; these documents do not impose exclusive jurisdiction at the provider’s location.